FAQ

What products does Aquila offer

Aquila offers a variety of quality products, including:

  • Air Purifier (air purifier and for pets also available)
  • Coffee machine
  • Projector
  • Ice Machine
  • Frother (other equipment for household and business needs)

Currently, Aquila products can be purchased through our official website and also through various trusted e-commerce platforms. We are looking to expand our reach to physical stores in the future. But there is our showroom, which can be seen at Store Location.

You can purchase Aquila products by visiting our website or your preferred e-commerce platform. Just select the product you want, make payment, and the product will be sent to the address you specified.

Yes, all Aquila products come with an official guarantee. The warranty covers damage or technical problems that occur within a certain period of time after purchase. Please see the warranty terms and conditions for each product for further information.

If you experience problems with the product, you can contact our customer service team via email or the contact number listed on our website. We are ready to help you with the return or repair process in accordance with the applicable terms and conditions.

Currently, delivery of Aquila products is only available to Indonesia. However, we are considering expanding international shipping services in the future.

Yes, we are committed to developing environmentally friendly products. We use quality materials and try to reduce negative impacts on the environment at every stage of production.

To get the latest information about products, promos and special offers from Aquila, you can follow our social media accounts or register for the newsletter on our website.

Some Aquila products are available in a variety of colors or sizes. Please check the product details on the respective pages for further information.

Every Aquila product has care instructions which can be found in the user manual that comes with the product. We recommend following these instructions to ensure the product continues to function properly and last.